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Nero Cosmetics is committed to being 100% cruelty free and vegan.
Find us on social media or email us at firstname.lastname@example.org
Yes! All Nero Cosmetics products are 100% cruelty free and vegan.
We do not currently offer a pro membership.
Of course!Â Please note customs and additional shippingÂ fees may apply depending on your country's laws and postal service. Â
We will accept returns or exchanges within 30 days of purchase. Please email email@example.com with your name and order number, and we will respond with instructions. Please make sure to check your spam folder and add firstname.lastname@example.org to your safe list.
Yes. When you place your order you will receive an email with your USPS tracking number. You can use this to track your order via the USPS website.
While some orders are processed immediately, please allow up to 3-4 business days for your order to be processed as this will vary depending on volume. Please also note that Nero will be closed on weekends and Holidays. Orders received on Friday, Saturday or Sunday will begin processing the following Monday.
Feel free to email us at email@example.com. Please allow some time for us to get back to you as we will reply to all emails in the order they were received.